Frequently Asked Questions

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Get answers to frequently asked questions about Web Flex and our products. If you need help you can't find here visit our Contact Us page to send us a message or call our Customer Service Line Monday through Friday from 8:00am - 4:30pm toll-free at (844) 864-0888.

What makes your screen more durable than the competition?

We have used the best materials to manufacture our products. We use 16-gauge steel which can withstand even the hardest impact from the baseball with no damage to the frame. the netting we use is #96 which is the thickest on the market.

Are the nets UV treated to withstand weather conditions and sunlight?

Yes, our nets are UV treated, 3 strand twisted polypropylene with 930lbs. of mesh breaking strength.

Can I order a replacement net for my screen?

Yes, to order a replacement net you will need to contact our customer service department at: (844) 864-0888.

What payment methods do you accept?

We accept all major credit or debit cards.

Do you offer discounts on large orders?

Yes, contact The Web Flex customer service team to learn more about bulk order discounts that are offered.

How do I know my order has been placed?

You will be notified that your order has been placed by receiving a confirmation email.

Do you ship internationally?

Yes, contact customer service for a quote on shipping over seas.

How can I get in contact with a customer service representative?

You can get in touch with a member of The Web Flex team at the toll free number (844) 864-0888.